Yes — our courier will get in touch ahead of your delivery to make sure you're available. To help things go smoothly, please double-check that your contact number is correct at checkout.

We always aim to get your order to you as quickly as possible. Occasionally, delivery times may be affected by public holidays, sale periods or unusually high demand — but we'll always do our best to keep things on track.

The more detail the better — building name, floor, apartment number, and area all help our courier find you first time. It's worth taking an extra moment at checkout to make sure everything is correct.

Our courier will attempt delivery 3 times. If all three attempts are unsuccessful, your order will be returned to us — just contact our Customer Service team and we'll sort it out for you.

We work with a trusted courier partner to deliver your orders across Egypt, straight to your door.